Digital Disruption: How to Survive in a World of 50:50

Digital Disruption: How to Survive in a World of 50:50

Half of All Retail Transactions Will Take Place Online The Role of The Stores in the Age of Digital Disruption About The O Alliance The O Alliance is a new consulting model that leverages a network of transformational practitioners with expertise in all of the...
The Circle of One:  Are You Ready?

The Circle of One: Are You Ready?

About The O Alliance The O Alliance is a new consulting model that leverages a network of transformational practitioners with expertise in all of the critical areas that will unlock value and empower a retailer ― digital/technology, operations, change management,...
Putting Data to Work to Create Seamless Circular Commerce

Putting Data to Work to Create Seamless Circular Commerce

Putting Data to Work to Create Seamless Circular Commerce Unique Decision Science Tools, Master Accurate, Personalized Predictions How can retailers transform Big Data into uber-relevant offers that make a customer’s purchase activities highly predictable and...
5 Retail Metrics that Measure Success

5 Retail Metrics that Measure Success

Janet Jaiswal, VP of Marketing at Capillary, writes, “Retail metrics should measure many different aspects of a retailer’s performance from Cost per Acquisition and loyalty to the percentage of returning visitors. Here are five retail-focused metrics marketers...
How Timberland Used Customer Data to Reboot its Brand

How Timberland Used Customer Data to Reboot its Brand

In the Washington Post article Sarah Halzack writes, “In the past year, though, Timberland has staged an impressive turnaround, with sales surging 15 percent in the most recent quarter even as the broader retail industry has posted only modest growth.” To...