On an episode of The Jason & Scot Show, a podcast that focuses on e-commerce news and events, Andrea Weiss discusses the current retail climate and how brick-and-mortar stores have certain advantages pertaining to customer experiences. The episode delves into how retail stores can delight and best serve consumers in an age when many retailers struggle to differentiate between the expectations of customers who pursue online or in-store shopping experiences.
Retail veteran and O Alliance Founder Andrea Weiss has a storied career that has included operating stints at Disney, Ann Taylor, Guess, L brands, and Delia’s. She’s served on many boards including GSI Commerce, and Pep Boys and is currently on the board of Cracker Barrel, Nutrisystem and Chico’s. She also started The O Alliance and sits on the SAP NA advisory board. We spoke with Andrea a variety of topics, including Cracker Barrel secret biscuit recipe, the current retail climate, retail concession model, and Amazon.– Jason & Scot Show