Our ServicesCreating Circular Commerce
The O Alliance is channel agnostic. We are technology enthusiasts that love stores Our philosophy is centered around the customer, not the channel. We have a vision of how we can each channel plays a role in engaging and creating commerce. A truly circular engagement plan to maximize growth.
The O Method TM
Developed by Andrea Weiss; our signature process evaluates consumer interactions at every stage of the shopping experience. The process aligns team goals, drives performance, delivers growth and unlocks value that can be measured.
We first perform a holistic 3D Diagnostic for each brand. This diagnostic reveals a series of risks and growth opportunities across your organization and in each customer touch point.
We provide cross-functional Advisory Services to triage, and remedy each concern identified in the 3D Diagnostic, as well as work with the client organization to develop organizational skills and processes that can sustain the innovation, adaptation and collaboration required to meet the demands of a technology savvy consumer. Our goal is to help fill the gaps preventing the seamless customer experience.
Our Integrated Project Services team will manage a coordinated ecosystem of world class partners, working side-by-side with internal management teams to create lasting solutions.
To learn more, please contact us.